Jewelry Repair
All of our repairs have a 100% customer satisfaction guarantee.
Every piece of jewelry we handle is treated with extreme care. We take the time to do it right… with no exceptions. Virtually all of our repair and restoration work takes place in our own workshop. Our fully-equipped workshop is manned by our bench jeweler who has 37 years experience in fine jewelry repair.
Be confident that your jewelry will be professionally cleaned, repaired, and ultimately restored back to its perfect look.
Unique Repairs
At Miller's Fine Jewelry, our staff understands the importance of teamwork. When faced with a complicated task, we brainstorm and confer to determine the best way to proceed. We are confident that our impeccable craftsmanship and attention to details will exceed your expectations and make Millers Fine Jewelry your personal jeweler for life.
Repair or Re Design?
Perhaps you'd like to add/remove something to an existing piece. Click here for custom designs.
Diamonds
The most important considerations in choosing a diamond are quality and value.
Diamond jewelry is priced according to quality.
Diamonds can look similar and even have the same carat weight, but differences in quality can result in huge differences in price.
* You need to compare quality before you compare price.
Every diamond that we present at Millers Fine Jewelry for your consideration, has been screened for quality.
Custom Jewelry Design
If you can imagine it, we can create it.
Every piece of customized jewelry is unique! Bring in you ideas and lets make a memory and design something special.
At Miller's Fine Jewelry, we want you to be a part of the process from conception to completion. Our staff understands the importance of teamwork. When faced with an intricate task, we brainstorm and confer to determine the best way to proceed.
Family Heirloom and Generation Pass Down Jewelry
Perhaps the family heirloom is not your style?
Don’t let it sit in your jewelry box another day! Let’s bring it into fashion again.
Be involved with the process from conception to completion. We can take the materials in the piece and redesign something you will enjoy wearing.
If you have other gems or stones you would like to add that can be done also.
Note: Using the materials you have in redesigning a piece ultimately makes the new piece really affordable. Consider bringing in other unused pieces, old gold, gems, stones to offset the cost.
Watch Repairs
We offer expert, guaranteed quality watch repair service encompassing all major brands, including Rolex, Tag Heuer, Omega, Patek Philippe, Raymond Weil, Ebel, Citizen Eco-Drive, Seiko Kinetic, Omega, and many, many more!
Services
All watches for service are completely disassembled, cleaned, oiled, and timed using state of the art equipment. Cases are refinished, cleaned, and most plastic crystals are replaced.
Sealing
We also offer airtight resealing of diver's watches and water test them.
Warranty
All watches that we service carry a 1-year warranty on work performed. Parts subject to normal wear such as crystals, straps, etc, are not covered under warranty, neither is damage as a result of abuse.
Turnaround Time
Our turn around time is usually 2 - 3 weeks. Depending on material availability, vintage pieces may take longer.
Batteries
Yes we replace watch batteries.
Appraisals
We are pleased to present you with a written appraisal with your purchase of any fine jewelry at our store.
Appraisals
A jewelry appraisal can be one of the most important documents you need to acquire. Appraisals are used by insurance companies, banks, courts and some government agencies. The appraisal must meet certain requirements for each purpose. The appraisal needs to be done by a recognized professional jeweler who can provide accurate information and documentation to the quality and value of the jewelry. The appraisal is an informed opinion given on the authenticity, quality, value and design of a gem or article of jewelry. The opinion is backed by the jeweler’s appraisal training, market experience, and gemological testing equipment.
With every appraisal your jewelry is cleaned, inspected, tested and each and every stone is measured. The current value is then carefully calculated. Professional appraisals require some time, generally 2-3days.
Insurance Replacement Appraisal
We will be happy to work with you and your insurance company to replace or rebuild your lost or stolen jewelry.
Retail Replacement Value
Insurance companies will require the retail replacement (new) value before they will insure jewelry beyond a certain dollar amount. This appraisal record is used by the insurance company to determine the insured amount for jewelry that is lost, damaged, or stolen.
Fair Market Value
A fair market value is often an estimate of what a willing buyer would pay to a willing seller, both in a free market, for an asset or any piece of property. If such a transaction occurs, then the actual transaction price is usually defined as the fair market value.
Jewelry Insurance
Homeowners and Rental tenants insurance policies commonly include coverage for personal property with the value of jewelry included up to a certain limit.
Appraisal Update
We recommend that you have an updated jewelry appraisal done at least every 3 years.
At Miller's, we recommend you have all your jewelry Appraised and Insured properly!
We Buy Gold
At Millers Fine Jewelry we are daily checking the constant fluctuation of gold prices. Be assured you will get top dollar for the total weight of your gold. We will examine the pieces, test and calculate adjustments for any stones/gems present.
With every appraisal your jewelry is cleaned, inspected, tested and each and every stone is measured. The current value is then carefully calculated. Professional appraisals require some time, generally 2-3days.
You can receive immediate payment for your gold.
Apply the value as an in-store credit towards a purchase.
A third option is to do a custom redesign, and reuse the gold and gems to create a brand new piece. Now you have something you can wear and enjoy!
We also buy Silver.
We strongly urge you not to sell your gold through the mail.
Our Warranty
OUR FOREVER WARRANTY*
* Applies to all bridal engement rings and sets.
Miller’s FREE Lifetime Guarantee Is Hassle-Free
Your Lifetime Warranty will NEVER be void if you miss your 6 month checkup, as long as your item passes inspection. No matter how long beyond the 6 months.
FREE Lifetime Service Guarantee
Miller’s will size your ring FREE FOR LIFE.
Miller’s will polish and refinish your ring FREE FOR LIFE.
Miller’s will rhodium finish your ring FREE FOR LIFE.
Miller’s will reapply the brushed finish on any men’s band FREE FOR LIFE.
Miller’s will solder your engagement ring to your wedding band for FREE.
Miller’s will clean and inspect your ring FREE FOR LIFE.
The inspections must be verified by an authorized representative of Miller' Jewelers, by having this warranty booklet signed every 6 months.
The lifetime warranty will be considered invalid should the article of jewelry be worked on by jewelers other than Miller’s Jewelers (this includes soldering a wedding band to an engagement ring.)
We may recommend that you replace or repair a prong and/or other parts of the mounting, as well as tightening diamonds, for a nominal fee in order to eliminate the possibility of the loss of any diamond.
The lifetime warranty does not apply to or cover accidental loss, neglect or theft of the diamond and mounting. We urge you to insure your jewelry for casualty of loss.
We have offered this Lifetime Warranty from the 1st day we opened our doors!
That's a claim no other local jeweler can make!
Appraisal
We will be happy to provide you an appraisal recording the details of your purchase at Millers Fine Jewelry. As a continued service we offer to update the appraised value of your jewelry as long as you own it. The appraised values will be based upon prevailing replacement market conditions.
Servicing
Please bring your appraisal with you when we conduct any of your above free servicing as we will keep your service record current and your warranty active.
We recommend - insure all your jewelry against theft and total loss. If your insurance agency prefers an appraisal on their form, bring in their form, Miller's appraisal and the article of jewelry. We will complete their form free of charge.
Additional Warranties
All Benchmark wedding bands have a lifetime warranty. If your ring is ever damaged during normal wear Benchmark will repair or replace your wedding ringfree of charge. If your finger size ever changes, Benchmark will resize or replace your ring free of charge. In the case that Benchmark has to add material to your ring, you will only be charged for the difference in the additional metal or stones needed to restore the piece.
Watch Repairs
All watch repairs have a 1 year warranty on the repair service that was provided.
Jewelry Repairs
All jewelry repairs have a 1 year warranty on the repair service that was provided under normal wear conditions.
Wish List
We invite you to come in at any time to fill out one of our "Wish List Cards" with any of the items you desire from our store. We will keep the card on file to aid your loved ones when they come in to buy you that special gift.